Who We Are

About MEND

In the early 1970’s, MEND – Meet Each Need with Dignity – opened its doors in an effort to transform the lives of the neediest residents of the northeast San Fernando Valley. From its beginning as a small group of volunteers working from a garage, MEND has grown, primarily by word of mouth, into the largest poverty agency in the Valley. More than 94% of the support and donations received by MEND goes directly to client services, making it one of the leanest operating non-profit organizations in existence. MEND provides stability and dignity with emergency food, clothing, homeless services and medical care, as well as tools to achieve self-reliance through job skills training, computer classes, English as a Second Language classes and youth enrichment.

Vision

All members of our community living in poverty attain self-reliance and contribute to society as caring human beings.

Mission

With dignity and respect, powered by volunteers, MEND’s mission is to break the bonds of poverty by providing basic human needs and a pathway to self-reliance.

Guiding Values

Dignity

We affirm that every person, created in the image of God, has innate human dignity and the right to be treated with respect, recognizing the worth of each individual.

Person-Centered

We assist clients in the building of their independence and self-esteem, working with them to find ways in which they can help themselves.

Public Support

We seek community volunteers from all demographic groups and non-governmental funding, ensuring maximum flexibility in meeting the needs of our clients.

Quality Standards

We continually improve every aspect of our performance, delivering products and services that surpass client expectations.

Integrity

We always do the right thing ethically, committing ourselves to our clients’ well-being.

Powered by Volunteers

Each month, volunteers from a broad range of backgrounds and income levels join to lift families out of poverty. From the distribution of food, clothing to assistance in job training and placement, our volunteers give MEND life.

MEND’s Unique Characteristics

● 99% volunteer driven

● Almost entirely privately funded – MEND solicits no government grants

● Low overhead costs (less than 6%)

● Public relations and fundraising work done mostly by volunteers

● Seeks to develop self-reliance among recipients

● Staff is hired only when programs grow too large for volunteers to handle

● Sells no items or services — Small donations are accepted, based on the

recipient’s ability to pay.

MEND Center Information

Hours

Tuesday – Friday: 8:00 am to 5:00 pm
Saturday: Front desk 9:00 am to 12:00 pm

Food donations accepted until 4:00 pm in the back of the building

Clothing donations accepted until 5:00 pm Tuesday to Friday and until 12:00 pm on Saturdays

Service Area for foodbank, clothing distribution and education and training programs

  • Arleta
  • Lake View Terrace
  • Mission Hills
  • North Hills
  • Pacoima
  • San Fernando
  • Sylmar
  • Panorama City
  • Sun Valley

Service area for medical, dental and eye care clinics

  • Arleta
  • Lake View Terrace
  • Mission Hills
  • North Hills
  • Pacoima
  • San Fernando
  • Sylmar